🔄 Return & Refund Policy

We want you to feel confident shopping with us. Please review our return and refund policy below:

✅ Returns

• We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

• To be eligible, items must be:

  • In the same condition as received

  • Unworn/unused, with tags

  • In original packaging

• Proof of purchase (receipt or order confirmation) is required.

To start a return, contact us at daily.pitstop.shop@gmail.com. Returns must be sent to the return address provided by our support team.

⚠️ Items sent back without first requesting a return will not be accepted.

🛠️ Damages & Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate and resolve the issue quickly.

🚫 Non-Returnable Items

We cannot accept returns on:

• Perishable goods (food, flowers, plants)

• Custom/personalized products

• Personal care items (such as beauty products)

• Hazardous materials, flammable liquids, or gases

• Sale items or gift cards

If you’re unsure about your item, please email us at daily.pitstop.shop@gmail.com.

🔄 Exchanges

The fastest way to exchange an item is to:

1. Return the item you have.

2. Once accepted, place a new order for the product you want.

🇪🇺 EU Customers – 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel or return within 14 days, for any reason and without explanation. The same conditions apply: items must be unused, with tags, in original packaging, and proof of purchase is required.

💳 Refunds

• Once we receive and inspect your return, we will notify you if the refund is approved.

• If approved, your refund will be issued to your original payment method within 10 business days.

• Please note your bank or credit card provider may take additional time to process and post the refund.

• If more than 15 business days have passed since your return was approved and you haven’t received your refund, contact us at daily.pitstop.shop@gmail.com.